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Home > Replies on recent logistics and price issues

Replies on recent logistics and price issues

Dear valued customers,

Due to recent adjustments in US tariff policies, the import and export costs of our products have increased significantly. Despite our efforts to optimize operations, we have had to make slight price adjustments to some products in order to maintain product quality and service standards.

In addition, the price of the products for customers who have already made reservations will remain unchanged, and Kowkis will not charge any additional fees.  

We are well aware that price increases will cause inconvenience to you, so we are still actively seeking solutions and striving to provide you with more favorable choices. Thanks for your continuous support and understanding. We will continue to provide you with high-quality products and services!

And about some logistics situations, currently the US package can still continue to be shipped.

If the package shows as returned, it's meant that we needs to be shipped through a different channel due to its large size, it will usually be resent through a different channel within 3 days. Don't worry about it please, Kowkis guarantees that the package will definitely arrive in your hands.

If you have other questions, feel free to come to us. Hope you have a pleasant shopping experience at Kowkis Toy.


Best wishes,
Kowkis Team
21st April, 2025