After-Sales Service Request Form
To improve after-sales efficiency, Kowkis Toy has officially launched a self-service After-Sales Information Form.
If you encounter any issues after receiving your figure, such as damage, missing parts, or other defects, please feel free to fill out this form.
For inquiries related to shipping, order status, or other general questions, please contact us via email instead. Kowkis email：admin@kowkistoy.com
Click here to jump to After-Sales Service Request Form
When submitting the form, kindly provide all required information in one complete submission, including:
Image example
Submitting complete information at once allows us to forward your case directly to the corresponding brand factory, helping to avoid repeated email communication and saving time for all parties involved.
Please note that replacement parts require processing time from the factory. Once we receive them, we will arrange shipment as soon as possible. There is no need to submit the form repeatedly, kindly wait patiently.
Thank you for your continued support of Kowkis Toy. We hope this helps provide you with a smoother and more enjoyable shopping experience. 🙏✨
If you encounter any issues after receiving your figure, such as damage, missing parts, or other defects, please feel free to fill out this form.
For inquiries related to shipping, order status, or other general questions, please contact us via email instead. Kowkis email：admin@kowkistoy.com
Click here to jump to After-Sales Service Request Form
When submitting the form, kindly provide all required information in one complete submission, including:
- Your name
- Order number
- Product SKU
- Email address
- A detailed description of your issue
- Clear photos showing the problem
- Clear photos of the specific replacement parts you require
- Unboxing video
Image example
Submitting complete information at once allows us to forward your case directly to the corresponding brand factory, helping to avoid repeated email communication and saving time for all parties involved.
Please note that replacement parts require processing time from the factory. Once we receive them, we will arrange shipment as soon as possible. There is no need to submit the form repeatedly, kindly wait patiently.
Thank you for your continued support of Kowkis Toy. We hope this helps provide you with a smoother and more enjoyable shopping experience. 🙏✨
