Notice on the Reasons for Recent Extended Transit Times
Recently, Kowkis has received feedback from some customers regarding longer-than-expected delivery times and limited tracking updates after customs clearance.
We would like to clarify that these delays are mainly due to a combination of year-end factors including the New Year holiday, weekend closures, and increased shipping volume during this peak season. However, as the holiday period comes to an end, logistics operations are expected to gradually return to normal.
At the same time, we are pleased to share some good news. shipping fees across various logistics channels have been reduced to different extents, and the updated rates have already been reflected on our website.
Thank you sincerely for your continued support, understanding, and patience.
We truly appreciate your trust in Kowkis❤️
Warm Regards,
Kowkis Team
January 8th 2026
