Nanmu Studio Saltwater Crocodile After-sales Instructions
Dear Customers,
Thank you for your continued attention and support of Kowkis.
If you have purchased either of the following products:
Nanmu Studio Smart Series Saltwater Crocodile The Omen King & Lord of Blood
To ensure that any after-sales issues can be resolved as quickly as possible, we kindly ask that you record a complete unboxing video when opening your package.
Thank you for your continued attention and support of Kowkis.
If you have purchased either of the following products:
Nanmu Studio Smart Series Saltwater Crocodile The Omen King & Lord of Blood
To ensure that any after-sales issues can be resolved as quickly as possible, we kindly ask that you record a complete unboxing video when opening your package.
Please note that Nanmu Studio manufacturers require an unboxing video as proof when reviewing claims for missing items, defects, or shipping damage. Without an unboxing video, the manufacturer may be unable to approve after-sales support or replacement requests.
We greatly appreciate your cooperation. Having an unboxing video will help us process your case more efficiently and provide the best possible assistance should any issues arise.
Thank you for your understanding and support.
Best wishes,
Kowkis Team
June 2nd, 2026
